This paper presents a case study of the City Deep dry port terminal in Johannesburg, South Africa. The findings show that City Deep functions well in terms of service delivery and providing extra services to both exporters and importers. However, a number of potential problems regarding City Deep’s infrastructure were identified. It was found that train and truck congestion within City Deep is an everyday phenomenon. Importers and exporters prefer road transport to rail transport. This affects not only the infrastructure at City Deep, but also that of South Africa. More trucks on the roads exacerbate air pollution and road accidents, and overloaded trucks damage South African roads. Therefore, City Deep and the South African logistics system should focus on promoting rail transport to the seaports, so exporters and importers will rely on both modes for the transport of goods.